Spray Foam Removal Inspection Report

Dangerous Materials, Contamination and Environmental Issues

The surveyor may assume that no harmful or dangerous materials have been used in the construction, and does not have a duty to justify in making this assumption. 

The surveyor does not carry out an asbestos inspection and does not act as an asbestos inspector when inspecting properties that may fall within The Control of Asbestos Regulations 2012 (‘CAR 2012’). However, the report may comment where the presence of asbestos containing materials are suspected and whether advice should be gained prior to any works. 

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The surveyor shall produce a concise 2-3 page report of the inspection results for you to use for the purpose of this inspection but cannot accept any liability if it is used by anyone else. 

The report shall contain a schedule of photographs demonstrating the condition observed and our recommendations. In most cases, the inspection is sufficient to enable us to comment with a degree of certainty on the condition. However, we will provide advice relating to further testing if required to understand the total impact. 

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Terms of Payment and Delivery of Service

You agree to pay our fee and any other charges agreed in writing.

The visit to the property will be made by the Surveyor once payment has been made.

We do not hold monies in a client account for the purpose of survey instructions although your money is protected by our cancellations policy as stated in these terms of engagement.

Once the visit has been made, the report will be subsequently compiled and sent via email. 

If a hard copy is required, this will be charged at an additional price, provided upon request. Reports are posted recorded delivery. We hold no responsibility for reports not being received once they have been mailed.

We aim to deliver the report within 5 working days of the inspection. 

Cancelling this contract

You should seek advice on your obligations under The Consumer Contracts (Information, Cancellation and Additional Charges)

Regulations 2013 (‘the Regulations’) and/or the Consumer Rights Act 2015. Upon signing the terms, you agree to waiver your 14 day cooling off cancellation rights to ensure the survey can proceed without delay.  

We allow 1 working day (this does not include weekends) before the date of the visit to the property to cancel your instruction to us. If you choose to cancel the survey or amend the date of the survey after this time your fee will become non-refundable at our discretion.

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Once a visit has been made, a report will be produced by the surveyor and the agreed work will have been completed in accordance with our Terms and Conditions. No amendments to the original agreement can be made after this time.

The surveyor may cancel the contract and will report this to you as soon as possible if, after arriving at the property, the surveyor decides that they lack the specialist knowledge of the method of construction used to build the property or that the inspection is inappropriate for the property concerned. The surveyor will attempt to contact you immediately once this decision is made on the contact numbers which you have provided. If the surveyor cancels this contract, they will refund all monies to you and a written explanation to you of the specific issues which prevented the survey from proceeding.

Missed Appointments

Missed appointments are charged at half the fee plus disbursements/travel costs. 

Missed appointments include any circumstances in which the surveyor is unable to carry out the full instruction on the day and time which the appointment has been booked and confirmed as per these terms and conditions or as per any subsequent amendments. 

Circumstances leading to missed appointments include but are not limited to:

• The surveyor not being granted access by the vendor, agent, tenant or any other involved party.

• The agent, tenant, vendor or other involved party being obstructive to the duties of the surveyor and the client's instruction.

• The agent providing the wrong keys or not providing access to the property which results in the survey not being able to take place at the agreed time/date. 

• Any other circumstances leading to a missed appointment which is no fault of House to Homes Survey Ltd. 

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Although we realise sometimes these circumstances are not the fault of the client, it is advised the client does everything possible to ensure agents, tenants, vendors, and any other involved party behaves in a way which is conducive to the normal duties of an independent surveyor. Clients should be aware of the reasons why any of the people involved may obstruct the duties of an independent surveyor.

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In addition, we also advise that in these circumstances, if you as the client becomes subject to these fees where the fault is not your own, you should pursue the cost with the person or company who has obstructed the process.

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Liability

The report is provided for your use, and the surveyor cannot accept responsibility if it is used, or relied upon, by anyone else. 

No third-party liability is accepted, meaning no other parties other than the Client named within the report may rely upon its content. We do not hold any liability to any third party. 

The inspection will be undertaken, and the report prepared by a Chartered Building surveyor exercising due diligence. In the event of negligence on our part the measure of damages will be based on diminution in market value or the cost of rectifying defects at the time of survey whichever is lower. The contract is governed by English Law and parties to the contract agree to submit to the exclusive jurisdiction of English courts. 

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Referral Fees:

It may be that your case was introduced to us by a third party (i.e previous customer, agent or financial services provider). It is common practice for a proportion of our fee to be paid to the introducer. If you wish to be provided with details of any commission payment payable to the introducer, please contact our office prior to returning this document. 

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Conflict of Interest

We are not aware that there is any conflict of interest with any known parties in this transaction. If you become aware of any conflict of interest, please notify us immediately. 

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Complaints Handling Procedure

A copy of our Complaints procedure is obtainable on written request from: The Complaints Administrator, Unit 4C Gattinetts Business Park, Hadleigh Road, East Bergholt, CO7 6QT.